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Looking for Hosts and Hostesses on a regular basis

JOB DESCRIPTION :
➛ Welcome VIP guests to the organizational and also bid them good bye when clients are leaving
➛ Deal with complaints made by clients in efficient manner
➛ Inform VIP guests about details of the services provided
➛ Get adequately informed about facilities
➛ Be the smiling face of our VIP clients
➛ Be proactive
➛ Trilingual Dutch/French/English
➛ Confident and motivated
WHERE :
All over Belgium
Send resume to morgan@theraidagency.be
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VIP Sales Host Maasmechelen Village

We are looking for motivated people with an eye for details.

MAIN RESPONSIBILITIES:

➛ Guest warm welcome and farewell

➛ Managing in store capacity: ensure maximum capacity is reached (11 persons) at all times

➛ Booking management system

➛ Guest check in

➛ Opening and closing of the rope

➛ Manage walk in and new guest registrations

➛ Constant collaboration with the Hospitality team to manage no shows and late comers

➛ In-store shopping protocol explanation (30 minutes max, hand sanitizers, social distance, refund policy…)

➛ Close collaboration with the boutique staff and queue management host to maximise boutique capacity

 

EXPECTATIONS: 

➛ Seamless presentation

➛ Polyglot: French, Dutch and English – Germanis a plus

➛ Experience in VIP events and/or Luxury brands

➛ In-village knowledge – Brand knowledgeis a plus

➛ Confident and mature profile

➛ Proactive

➛ Stress resistant

➛ Available for 3 a 5 days a week

 

Send your resume to morgan@theraidagency.be

 

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World Animal Day : Doggies at work

Today, on World Animal Day, we want to honour our canine and feline friends and all other living creatures.

We at The Raid Agency encourage our employees to bring a furry companion to the office. As a pet-friendly company everything has been thought of to welcome dogs who must be sociable and well educated: specific dog beds and sofas, accessories,treats, food and water bowls, all for the greatest happiness of many pets.

According to a number of studies, the presence of a dog or cat at work would, among other things, reduce stress, strengthen links between colleagues and the general atmosphere, increase motivation and also improve the physical fitness of employees, as a Facebook chat break is transformed into a little tour of the building to stretch fluffy’s legs. In the US, Amazon and Google, but also Nestlé Purina and Ticketmaster, allow pets in the workplace.

Our founder, Ann Petitjean, is a true animal lover. She launched with her daughter, Morgan, a charity back in 2009 to help save Spanish Greyhounds from a certain death. Since then they have been rehoming countless dogs, cats and birds.

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Miles & More : Enjoy a shopping experience and earn miles at the same time

Maasmechelen Village has partnered with airlines and global frequent flyer programmes, giving members the opportunity to earn “air miles” and enjoy an exclusive discount on their purchaseswhile shopping. To claim the extra points, clients presented their membership card or proof of membership and purchase receipts to our lovely hostesses. To complete the ultimate VIP experience during the Miles & More Shopping weekend we provided trilingual hostesses who informed, helped and welcomed guests.

Going the extra smile for all of our clients!

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Matexpo: In every job that must be done, there is an element of fun.

MATEXPO is an international trade fair for the construction equipment sector, which is held every two years in Kortrijk Xpo. As Europe’s third largest trade fair, MATEXPO attracts more than 40,000 visitors each year. This time, Mercedes-Benz Trucks presented its Arocs. This truck is the cream of the crop when it comes to safety, connectivity, consumption and comfort.

Mercedes-Benz Trucks and Vans called upon our services to book hostesses and trained product experts for this major event. As a team we succeeded in exceeding the client’s expectations. We recruited the right personnel for the right event by carefully analysing and applying the customer’s demands.

In all our activities we aim for maximum customer satisfaction and we are committed to offering the best service possible. Nothing pleases us more than happy clients.

Top-notch team! – A.T., Mercedes-Benz Trucks
As far as Matexpo is concerned, the informants worked very well and did very well!P.V., Mercedes-Benz Vans 
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European Security

The complicated health situation in Covid times has not only brought us difficult perspectives. It has also given us the opportunity to meet customers with integrity that we would probably never have met without this global virus.
We are proud to count you among our good-natured competitors and friends.

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Picard

Since its creation, Picard has never ceased to transform, evolve and innovate to become progressively anchored in the lives of the French and Belgians.

Picard offers more than 1000 frozen products ranging from simple products to highly elaborate recipes. Don’t hesitate to visit them and see their fabulous products.

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Plopsaland

Who said Plopsaland is only for kids? 🎈
Among fairies 🧚‍♂️ gnomes 🧝🏻‍♀️ and Pirates ☠️ you will encounter our charming informants! They have been representing Mercedes-Benz during several weeks and will be back this weekend.
Planning on visiting Plopsaland? Make sure to stop by the Mercedes-Benz stand!
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Guest Services Assistant wanted at The Bicester Village Shopping Collection Company – Maasmechelen Village

Are you someone that lives to make people feel special?

Do you have experience as a Host, Tourism Advisor or Guest Services Assistant within a luxury environment?

At Maasmechelen Village, we are looking for a Guest Services Assistant that must demonstrate an inherent understanding of guest needs and deliver excellent standards in service and hospitality. This which surpass our guest’s aspirations, making it special right from the start and doing their utmost to make all guests feel welcome. They must also have a thorough & proven understanding of international guest profiles and a strong cultural awareness, which will enable them to intuitively adapt and vary their style of interaction with guests.

What you will be doing

You will be the first point of contact for all guests coming to the Village. You will welcome them and then support or advise them on how to have the best experience with us. From shopping to enjoying a cocktail at the end of the day!

This is a fantastic entry level into our organisation with many of our employees moving on from Guest Services to marketing, tourism or retail management.

If you have a background in retail sales or face to face customer service we would love to hear from you.

Please note you will need to be able to speak a combination of Dutch, French, German and English.

Why we’re exceptional

The key to our success is the quality and commitment of our people. To work in one of the teams at any of the Villages is to play an active role in redefining both the art and the science of retail. This creates a dynamic approach that underpins our ability to anticipate future trends in a fast changing world. In return for your Authenticity, Critical Thinking, Innovation, Passion and Vision, you’ll receive a generous salary and we’ll also reward you by:

  • Looking after you: You’re entitled to 25 days of annual leave, 6 compensation days, Belgium’s Bank Holidays and your birthday off. Plus you get an extra leave if you are getting married or moving. We provide above industry assurances that cover income protection, pension and many more.
  • Treating you: discounts throughout our villages and a very generous employee referral bonus.
  • Championing you: you’ll be working within a creative and collaborative environment like no other, with the opportunity to develop your professional and personal skills while advancing your career.

Come and live your story with us

The Bicester Village Shopping Collection is made up of 1,200 colleagues of 50 nationalities. We are diverse in background, age, experience and leadership style. We believe that an inclusive workforce makes magic happen, and with this in mind we welcome everyone – regardless of age, gender identity, race, sexual orientation, physical or mental ability or ethnicity – to be a part of our family.

Apply

Send your resume : morgan@theraidagency.be

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